Terms and Conditions

Delivery and carriage/postage:

All carriage prices are approximate. Please Contact us for confirmed carriage costs as discounts are avaliable for multiple purchases.

Items are usually dispatched within 2-3 working days, if in stock, once payment is recieved.

We require a daytime contact telephone number before we can send any items via our Courier Standard UK (Mainland) Delivery.Delivery prices do not include dispatch to Northern Ireland/Scotland or UK Islands.We do offer very competitive prices for these areas, but please contact us prior to dispatch and we will advise whether there will be an additional cost.

Please let us know your specific delivery instructions if to be delivered somewhere other than at your address (i.e with a neighbour).

Payments:

We accept Cheques (made payable to R.J.Good).

Paypal made payable to rayburnstore@rayburnstore.co.uk.

BACS payments available soon.

Cancellations and Returns:

In the unlikely event that the product you have purchased incurrs a problem, the Consumer Protection (Distance Selling) Regulations 2000 provide a cooling off period and an unconditional right to cancel during that period. The purpose of the cooling off period is to allow the consumer the opportunity he would have had in a conventional shop to examine the goods before deciding to buy. The cooling off period begins as soon as the order has been made and ends seven working days after the date of receipt of the goods. The Regulations require the consumer to send a notice of cancellation in writing, including fax or email - a telephone call is not enough. We want you to be happy with your purchase. Please check the goods on delivery and ensure that they are supplied correctly.We will not be held responsible for the incorrect item being ordered, please make sure you are completely satisfied that you are ordering the correct item..If in the event an incorrect part is ordered, replacements can be made but carriage will be at customer's expense. If any of the goods prove to be unsuitable please return them within 7 days in the original packaging and in an unused condition. We do not pay for returns.